I bought into Storeonline program 6 years ago and have had the great fortune of running a successful small business with 1 of the 6 units purchased (really got taken there). I have had a fairly good working relationship with the technical support division until this last year.
Now all I can get is increasingly poor service with obviously outsourced call center. No brain surgeons here...they can't even remember your name (even after you have repeated it 6 times on one call). No more support, forget about even trying to do a new thing. Begging for an American office to call to no avail...I'm really fed up.
Going to be taking my business back to the USA for hosting - even though it will cost my plenty in time and money...just not worth the effort anymore. Storeonline SUCKS~!
Monetary Loss: $8000.